This is a detailed guide to do Starhub bill payment online. Postpaid e-bill quick payment without logging in using the official secure website – https://secure.starhub.com.
Starhub is one of the major telecom companies in Singapore. Commenced their operations officially in April, 2000. They acquired several telecom companies in Singapore and became one of the big in Singapore.
You can pay your bill online with or without logging in to your account using their official website. For making e-payment after logging in to your account, you have to register an account first. Otherwise, you can use their quick pay facility for e bill payment.
Starhub postpaid e bill payment without login
1) Follow below link to visit e-bill quick payment page
For paying the postpaid mobile bill, you have to fill up your Starhub account number. You can find your account number in your postpaid bill hard copy. After filling up your account number, select a payment method from the options listed below. Available payment methods for postpaid bill payment are,
- Visa card
- Amex card
If you are selecting one from the first three options, you have to fill up your card details like card number, expiry date etc. also.
After filling up all required details, click Continue
Next page is a confirmation page. You can see the information you have filled up earlier, if you want to change something you can do it by clicking the Back button. For receiving successful payment notification, fill up your e-mail id, then check I accept checkbox.
To continue with bill payment, click Proceed with payment.
You will be redirected to the payment page of the payment method you have selected. You can finalize the payment there. If the payment is successful, you will receive the confirmation in the e-mail id you have filled up earlier.
Frequently Asked Questions
Is there any safety issues for paying my Starhub mobile bill online?
You don’t need to worry about safety on the internet as long as you use the official website of Starhub or any other reputed online bill pay services for making your payment. Here, in this guide, the official secure website — https://secure.starhub.com is used as an example. There is no need to worry about anything if you use the official website.
How can I pay bills such as Starhub bills online without logging in to my account?
Some companies offer online guest bill payment service giving a nickname “quick pay” or “easy pay”. You can use this service for paying your bill without logging in to your account. You can always register your account and make the payment after logging in to your account. URLs for registering your account and logging in are given below.
For creating an online account: https://secure.starhub.com/support/general/hubid.html
For logging in to your account: https://secure.starhub.com/paybill/index
Is a computer necessary for making utility payments online?
Not at all, you can use your mobile phone or tablet for making online utility bill payment. Some companies provide mobile apps also for managing account.
I have trouble logging in, what do I do?
Do not worry, there will be a link in the login page to reset your password. Use that to reset your password, if it does not help, you can contact Starhub customer service.
My payment failed, what is the next step?
It happens, there are various reasons behind that, first of all, check your bank account or credit card statement whichever method you use to make payment. If the money is debited, check your bill payment status. If it showing unpaid, contact customer service. Customer service details are given below.
Starhub customer service number: 1637 or +65 6820 1637 from overseas
If you need any additional assistance, just visit Starhub Contact Page.