This is a detailed guide to do Baltimore City water bill payment online using one-time payment / quick payment facility in city services website – http://cityservices.baltimorecity.gov without registering or logging in.
Baltimore is a major shipping port city in Maryland, USA. Founded in 1759 and became an independent city in 1751. Population of Baltimore city is 620,961 living in 242,268 households. Department of Public Works provides drinking water to residents of Baltimore.
Consumers can pay their water bills using official portal – www.baltimorecity.gov. A quick pay/one-time payment facility is provided in the website. By using this, any consumer can pay his bill without registering or logging in.
1) For the online payment of water bill, follow the below link to visit the City Services page.
If you remember your water account number, fill it up here. Otherwise, you can find it using your address from here itself. Instructions are there in the above screenshot.
2) After filling up the details, click Get Info.
You can now see your billing info including your payable amount and bill date. You can also view your previous payment details here.
3) To continue with payment, click Pay Online With Credit Card or Checking Account.
On the next page, you can specify the amount you want to pay. Making an advance payment is also possible. Here, the amount due is zero, but I have entered an amount of $23 as an advance payment. After entering the amount, select the payment mode you want to use.
There are two modes available,
- Checking account – With no transaction fee.
- Credit Card – Has transaction fee.
4) After selecting payment mode, click Continue and Make a Payment.
This message is showing because I have entered an amount which exceeds the actual amount due. If this is showing, and you wish to continue with payment, click Yes.
5) Fill up all necessary details here to make the payment and click Continue.
You can finalize your payment on the next page. Do it carefully.
Frequently Asked Questions
Is paying utility bills online safe?. Do I need to worry about “phishing” or any other fraudulent activities in the future?
You don’t need to worry about fraudulent activities on the internet as long as you use your utility company’s official website or any other reputed online bill pay services for making your payment. Here, in this guide, we use the official website — http://cityservices.baltimorecity.gov/water/ is used as an example. There is no need to worry about anything if you use the official website.
Is it possible to pay utility bill without logging in to my account?
Surely, but not in all cases. Some companies offer this service giving a nickname “quick pay” or “easy pay”. If your utility company offer this service, you can use it easily. In some cases, companies charge extra money for making bill payment online without logging in.
Is a computer necessary for making online utility payment?
Not at all, you can use your mobile phone or tablet for making online bill payment. Some utility companies provide mobile apps also for this purpose.
I have trouble logging in, what do I do?
Do not worry, there will be a link in the login page to reset your password. Use that, if it does not help, you can contact Baltimore City services customer care.
My payment failed, what is the next step?
It happens, there are various reasons behind that, first of all, check your bank account or credit card statement whichever method you use to make payment. If the money is debited, check your bill payment status. If it showing unpaid, contact customer service. Customer service details are given below.
Customer service page : https://publicworks.baltimorecity.gov/waterbilling_Information