This is a detailed guide for Xcel energy pay bill online. Quick/One time/Guest bill payment online using personal/commercial cards through Billmatrix without signing in.
Xcel Energy is one of the major power companies in the United States. Headquartered in Minneapolis, Minnesota, they serve power to more than 5 million customers in 7 states. They focus their service mainly in North Dakota, South Dakota, Michigan, Wisconsin, New Mexico, Colorado, Texas states.
Xcel Energy Bill Pay Online
For making bill payments, you can use one-time pay service without logging in to your account. You can use 2 types of cards for making bill payments. Cards that are accepted for Xcel energy bill pay are,
- Personal Cards
- Commercial Cards
Please remember, the quick pay/one-time pay/guest pay service is provided by a third party website named “Billmatrix”. So you have to pay some additional money when making the payment as processing fee.
- Processing fee for personal card: $2.90
- Processing fee for commercial card: $29.95
Xcel energy bill payment using a personal card
1) Follow the below link to visit bill payment page in Billmatrix.
This is the screenshot of Xcel energy bill payment page in Billmatrix website. You have to fill up your account number and e-mail id to continue.
2) After filling up the account number and e-mail, click Continue.
On the next page, you can see your payable amount. If you want to make any advance payment, you can do it here by adding the amount to the payable amount. After that, fill up your card details such as card number, expiry, and security code.
3) After filling up amount and card details, click Continue.
You will be redirected to the payment page of the card you have used. You can complete the transaction there. After making payment, if the payment is successful, you will get the notification in your e-mail.
Xcel energy bill payment using a commercial card
Steps for making Excel energy bill payment using commercial card are the same as making payment using personal cards. Web pages for making payment are different. You can go to the bill payment page using commercial card by clicking here.
In addition to the payable amount and card details, you have to fill up the invoice/purchase order number when you are making the payment using the commercial card.
Frequently Asked Questions
How can I contact Xcel energy customer service?
You can contact customer service by calling their customer service phone number or by using the support page on their website.
Customer service number: 1-800-895-4999
Contact page: https://www.xcelenergy.com/customer_support
Can I pay Xcel with my credit card or debit card?
Yes, you can pay Xcel energy bills online using credit or debit card. The service is available 24/7.
How do I change my address with Xcel Energy?
You can make changes in your address by calling their customer service. Customer service phone number is: 800-895-4999.
Can I view my usage history?
Yes, you can view your usage history. For this, you need to create an account and log in to your account on Xcel energy official website.
How do I get a duplicate copy of my Xcel energy bill?
To get a duplicate bill, you can use Xcel energy automated system. For this, make a call to their customer service number.
What to do if I did not receive my bill?
If you did not receive your bill, you can view your outstanding amount by logging in to your account on Xcel energy website. You can also make a request to a duplicate bill by calling their customer service.