Duke Energy Bill Pay Online | Duke Energy Pay My Bill Guide

This is a detailed guide to do Duke Energy bill pay online without login and registration using official website www.duke-energy.com. Pay your bill using credit/debit cards or e-check.

Duke Energy is one of the largest power companies in the United States, They provide electricity to approximately 7.6 million customers. Based on Charlotte, North Carolina, they distribute electricity in 6 states. North and South Carolinas, Ohio, Kentucky, Indiana and Florida.

Duke Energy Bill Pay Online Without Logging In

The electricity bill can be paid using different methods through the official website. These methods are,

  • Bill payment using credit/debit cards or e-check without registration and login.
  • Online bill payment after registration and login.
  • Pay in person
  • Automatic draft
  • Pay by phone
  • Pay by mail

Duke Energy bill pay using credit/debit cards or e-check

Using this method, you can do the payment without logging in or registering. The only details you need to remember at the time of bill payment are your Account number and zip code.

1) Follow the below link to visit the online bill payment page of official website – www.duke-energy.com.

Go to the online bill payment page.

Duke Energy Bill Pay
Screenshot credit: https://www.duke-energy.com/home/billing/credit-card-debit-card-or-electronic-check-payments/credit-debit-echeck-payment

Fill up your account number, zip code and select the language you wish to use.


2) After filling up the required details, click Next.

You can now see your details, due amount and due date.


3) To continue with bill payment, click Next.

Next page is a terms and conditions page, certain terms and conditions are described there.


4) Click Next after checking I agree to the terms and conditions checkbox.

Fill up your e-mail, telephone number. You can view your payable amount here. If you want to pay a different amount, you can specify it here. You want to use Credit/Debit cards for payment, click Pay by ATM/Debit or Credit Card link next to routing number. Otherwise, fill up your routing number and banking account number.


5)  Click Next to proceed.

You will be redirected to the payment page of the payment mode you have selected. You can finalize your bill payment there.


Frequently Asked Questions

How do I contact Duke energy customer service?

You can contact customer service either by calling their customer service number or by using the customer service page on their website.

Customer service phone number: 1-800-777-9898

Customer service page: https://www.duke-energy.com/customer-service

How do I check my Duke energy bill?

You can view your Duke energy bill by logging in to your account on their website. If you do not have an account, you can create one easily.

Can I pay my Duke energy bill at Walmart?

Not all Walmart stores accept payments for Duke energy. You can pay your bill in some selected locations.

Is there a late payment fee for Duke energy bill payments?

Customers have 21 days to pay their bill after issuing the bill. There will be a late payment fee if the payment is received after the 21st day.

Is there a grace period for Duke energy bills?

No, there is none. You have 21 days to pay your bill, after that, you have to pay a fee for late payment.

Where do I mail my payments?

Mailing address for normal bill payment:
Duke Energy
P.O. Box 1326
Charlotte, NC 28201

Mailing address for express or overnight payments:
Duke Energy
10101 Claude Freeman Dr.
Suite 230 North
Charlotte NC, 28262

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