Duke Energy Bill Payment Guide – Pay Your Bill Without Logging in

This is a detailed guide to do Duke Energy bill pay online without login and registration using official website www.duke-energy.com. Pay your bill using credit/debit cards or e-check.

Duke Energy is one of the largest power companies in the United States, They provide electricity to approximately 7.6 million customers. Based on Charlotte, North Carolina, they distribute electricity in 6 states. North and South Carolinas, Ohio, Kentucky, Indiana and Florida.

The electricity bill can be paid using different methods through the official website. These methods are,

  • Bill payment using credit/debit cards or e-check without registration and login.
  • Online bill payment after registration and login.
  • Pay in person
  • Automatic draft
  • Pay by phone
  • Pay by mail

Duke Energy bill pay using credit/debit cards or e-check without registration and login.

Using this method, you can do the payment without logging in or registering. The only details you need to remember at the time of bill payment are your Account number and zip code.

1) Follow the below link to visit the online bill payment page of official website – www.duke-energy.com.

Go to the online bill payment page.

https://www.duke-energy.com/home/billing/credit-card-debit-card-or-electronic-check-payments/credit-debit-echeck-payment

Fill up your account number, zip code and select the language you wish to use.

2) After filling up the required details, click Next.

 

Duke Energy Online Bill Pay

You can now see your details, due amount and due date.

3) To continue with bill payment, click Next.

 

Duke Energy Online Payment

Next page is a terms and conditions page, certain terms and conditions are described there.

4) Click Next after checking I agree to the terms and conditions checkbox.

 

Duke Energy Payment Online

Fill up your e-mail, telephone number. You can view your payable amount here. If you want to pay a different amount, you can specify it here. You want to use Credit/Debit cards for payment, click Pay by ATM/Debit or Credit Card link next to routing number. Otherwise, fill up your routing number and banking account number.

5)  Click Next to proceed.

You will be redirected to the payment page of the payment mode you have selected. You can finalize your bill payment there.

 

Frequently Asked Questions

Is paying utility bills online safe?. Do I need to worry about “phishing” or any other fraudulent activities in the future?

You don’t need to worry about fraudulent activities on the internet as long as you use your utility company’s official website or any other reputed online bill pay services for making your payment. Here, in this guide, we use the official website — https://www.duke-energy.com is used as an example. There is no need to worry about anything if you use the official website.

Is it possible to pay utility bill without logging in to my account?

Surely, but not in all cases. Some companies offer this service giving a nickname “quick pay” or “easy pay”. If your utility company offer this service, you can use it easily. In some cases, companies charge extra money for making bill payment online without logging in. You can always register your account and make the payment after logging in to your account. URLs for registering your account and logging in are given below.

Is a computer necessary for making online utility payment?

Not at all, you can use your mobile phone or tablet for making online bill payment. Some utility companies provide mobile apps also for this purpose.

I have trouble logging in, what do I do?

Do not worry, there will be a link in the login page to reset your password. Use that, if it does not help, you can contact Duke Energy customer care.

My payment failed, what is the next step?

It happens, there are various reasons behind that, first of all, check your bank account or credit card statement whichever method you use to make payment. If the money is debited, check your bill payment status. If it showing unpaid, contact customer service. Customer service details are given below.

 Duke Energy customer service page :  https://www.duke-energy.com/customer-service

 

 

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