City of Chicago Water Bill Online Payment Guide

This is a detailed guide to do city of Chicago water bill payment online. Quick pay Chicago water department utility bill using one time pay without logging in through official web portal of Chicago utilities – https://chicago.docugateway.com

Chicago is one of the largest cities in the United States. It is the most populous city in Illinois state and third populous in the country. Chicago is an international hub for several things like transportation, commerce, finance, culture, industry, telecom and  technology.

City of Chicago Water Bill Payment Online

Residents of Chicago city can pay their utility bill through official portal of City of Chicago. You can use the web portal also for,

  • View, print and download your utility bills
  • Enroll in paperless billing
  • View usage and payment history
  • Quick bill payment
  • Set up a payment plan
  • Sign up for Auto Pay

Easiest way to pay city of Chicago water bill is the quick pay method. You can pay your water bill without logging in by using this method

City of Chicago Utility Bill Quick Pay

1) Follow below link to visit quick pay page of city of Chicago utilities web portal

Go to City of Chicago Quick Pay

In this page, first of all you have to fill up your Chicago utilities account number exactly as it appears on your Chicago water bill, including dashes. For example, if your account number is 543210, then you should fill up 543210-543210. After that, fill up your zip code.

2) After filling up account number and zip code, click Submit.

 

Chicago Utility Bill Online Payment

On the next page, you can view your bill details including your due amount and billing account number. If you want to make any advance payment or you are planning to make a part payment, you can enter the amount here. Otherwise, leave the amount as it is.

3) To continue with city of Chicago water bill online payment, click Continue.

 

Chicago Water Department Bill

In the next page you can select the payment method you want to use. There are two methods available.

  • Credit/Debit cards
  • Checking account

Select the payment method you want to use. You have to fill up some additional details for each payment methods. For credit/debit cards, you should fill up your card number, security number etc. For checking account, you have to fill up you account number, routing number etc.

4) After filling up all required details for making payment, click Submit button.

You will be redirected to the payment page of  the payment method you have selected. You can finalize the payment there.

 

Frequently Asked Questions

Is paying utility bills online safe?. Do I need to worry about any fraudulent activities in future?

You don’t need to worry about fraudulent activities on internet as long as you use your utility company’s official website or any other reputed online bill pay services for making your payment. Here, in this guide, official portal of City of Chicago — https://chicago.docugateway.com  is used as an example. There is no need to worry about anything if you use official website.

Is it possible to pay utility bill without logging in to my account ?

Surely, but not in all cases. Some companies offer this service giving a nick name “quick pay” or “easy pay”. If your utility company offer this service, you can use it easily, in the case of Chicago utilities, the nick name is “quick bill pay.” In some cases, companies charge extra money for making bill payment online without logging in. For city of Chicago water bill online payment, you can use both without paying any extra money. You can always register your account with Chicago utilities portal and make the payment after logging in to your account. URLs for registering your account and logging in are given below.

Is a computer necessary for making online utility payment ?

Not at all, you can use your mobile phone or tablet for making City of Chicago water bill payment. Some utility companies provide mobile apps also for managing account.

I have trouble logging in, what do I do ?

Do not worry, there will be a link in the login page to reset your password. Use that, if does not help, you can contact Chicago utilities customer care.

My payment failed, what is the next step ?

It happens, there are various reasons behind that, first of all, check your bank account or credit card statement whichever method you use to make payment. If the money is debited, check your bill payment status. If it is showing unpaid, contact customer service. Customer service details are given below.

City of Chicago utilities contact number : 312-747-0508

 

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